Account Deletion Policy

Effective Date: [29/09/2026]

At Hoyejabe, we respect your privacy and provide you with full control over your account and personal information. You have the right to request deletion of your Hoyejabe account whenever you choose.

How to Delete Your Account

You can request account deletion through the Hoyejabe App or by contacting our customer support team.

To delete your account:

1. Open the Hoyejabe App.
2. Go to Profile / Account Settings.
3. Select Delete Account and confirm your request.

You may also contact Hoyejabe customer support using your registered phone number to request account deletion.

What Happens After Account Deletion

After your account deletion request is completed:

• Your personal account information, including your profile details, contact information, saved preferences, and other user-related data, will be permanently removed from our active systems.
• Your account access will be disabled, and you will no longer be able to use the existing account.
• Any unused account-related benefits or saved information will no longer be available.

Future Use of Hoyejabe Services

If you wish to use Hoyejabe services again after deleting your account, you will need to create a new account by completing the registration process again.

After creating a new account, you will be able to use Hoyejabe services as a new customer and enjoy our services according to the applicable terms and conditions.

Information We May Retain

To comply with the laws and regulations of the Government of Bangladesh, Hoyejabe may retain certain information for a limited period.

This may include:

• Order history
• Service invoices and vouchers
• Payment and transaction records

These records are retained only for legal, accounting, VAT, tax, and regulatory compliance purposes.

The retained information will not be used for marketing activities or regular customer service operations after account deletion.

Request for Deleted Account Information

After your account has been deleted, Hoyejabe will not be able to provide personal account information that has already been permanently removed from our systems.

Any legally required records that are retained for VAT, tax, or regulatory purposes will only be handled according to applicable laws and internal data protection procedures.

Data Security

Hoyejabe takes appropriate measures to protect customer information and ensures that retained data is handled securely and responsibly.

Contact Us

If you have any questions regarding account deletion or your personal data, please contact us:

Hoyejabe
Website: www.hoyejabe.com
Email: [email protected]
Phone: 09617 111333

Your privacy is important to us. Hoyejabe remains committed to maintaining transparency, security, and a trustworthy service experience for all customers.